Our methodology

When working with an organisation we create a starting point, and a desired outcome.

Step 1: Information gathering:
Depending on the scope of the process the information gathering can vary from in- depth interviews, a team meeting through to various surveys.

Step 2: Designing the process and creating a plan
We then design a process that will take the leader, team or organisation through the necessary step to achieve its goals. The elements that will support the process are identified such as the use of surveys, team meetings, one to one coaching, smaller group coaching, colleague coaching or even large group work. Agreement is also created around how to measure progress and results at the end. Specific outcomes are set for each activity. Once the process design and timeline is agreed upon the implementation can start.

Step 3: Implementation
The agreed activities are then implemented in line with our philosophy and each activity is evaluated. Summaries are written to provide basis for further work. We know from experience that the process can change direction at any one time and we will design around this based on the outcome of the implemented activities and the desired outcomes of the overall process. To ensure the progress of the change work and to make the implementation more effective tasks will be assigned to team members in between sessions.

Step 4: Evaluation
At the end of the agreed timeline the outcomes of the process is evaluated, and necessary adjustments made.

Tool and Surveys

Surveys are often useful to provide a starting point for any process an we are certified in the following: